{"id":10491,"date":"2025-10-21T15:30:39","date_gmt":"2025-10-21T21:30:39","guid":{"rendered":"https:\/\/attentionmedia.io\/?p=10491"},"modified":"2025-10-21T15:30:39","modified_gmt":"2025-10-21T21:30:39","slug":"what-to-do-now-that-unique-isnt-unique-anymore","status":"publish","type":"post","link":"https:\/\/attentionmedia.io\/?p=10491","title":{"rendered":"What to do now that unique isn\u2019t unique anymore"},"content":{"rendered":"<div><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"450\" src=\"https:\/\/martech.org\/wp-content\/uploads\/2025\/10\/big-generic-boxes-on-shelves-labled-new-improved-and-a-colorful-one-says-SOAP-different-standing-out-800x450.png\" class=\"attachment-large size-large wp-post-image\" alt=\"\" loading=\"lazy\" \/><\/div>\n<p>Marketers are trained to look for what makes their brand different \u2014 to find the rational reason someone should choose them over everyone else. But what if that instinct is no longer working?<\/p>\n<p>In the \u201890s sitcom \u201cSeinfeld,\u201d Jerry\u2019s friend George Costanza reaches that same kind of breaking point. Nothing in his life is going right, so Jerry offers him this advice: \u201cIf every instinct you have is wrong, then the opposite would have to be right.\u201d<\/p>\n<p>George decides to live by it \u2014 and <a target=\"_blank\" href=\"https:\/\/www.youtube.com\/watch?v=CizwH_T7pjg\" rel=\"noopener\">Opposite George<\/a> is born.<\/p>\n<p>After three decades as a creative director on brands like Burger King, H&amp;R Block and Toro, I can tell you this: George was onto something. When it comes to marketing, doing the opposite of what\u2019s expected is often what gets you noticed.<\/p>\n<h2 class=\"wp-block-heading\">Is unique still <em>unique<\/em>?<\/h2>\n<p>For decades, marketers have been trained to find that single product difference \u2014 the rational reason to believe, the proof that our brand is somehow superior.<\/p>\n<p>Rosser Reeves <a target=\"_blank\" href=\"https:\/\/www.warc.com\/newsandopinion\/opinion\/back-to-the-future-rosser-reeves-legacy\/en-gb\/2265\" rel=\"noopener\">introduced the unique selling proposition<\/a> in the 1920s, and it\u2019s shaped marketing ever since. It\u2019s not wrong \u2014 it\u2019s just no longer the sharp edge of persuasion.<\/p>\n<p>A hundred years ago, most categories had only a few competitors. Take soap: there might have been five brands at most. Standing out with a logical argument wasn\u2019t just effective, it made you memorable.<\/p>\n<p>Today, every category is saturated. Expecting overworked, distracted consumers to notice how you\u2019re different is like trying to follow every conversation in a crowded restaurant \u2014 it\u2019s just noise.<\/p>\n<p>A quick Google search for \u201csoap bar brands\u201d returns hundreds, maybe thousands. That\u2019s the reality for almost every industry now. If your marketing relies on a proposition to sell how you\u2019re unique, you\u2019re not breaking through \u2014 you\u2019re blending in.<\/p>\n<p>That\u2019s why the unique selling proposition has become the opposite of what marketers should be doing today.<\/p>\n<p><strong><em>Dig deeper: <a target=\"_blank\" href=\"https:\/\/martech.org\/if-your-value-prop-sounds-like-everyone-elses-youve-already-lost\/\" rel=\"noopener\">If your value prop sounds like everyone else\u2019s, you\u2019ve already lost<\/a><\/em><\/strong><\/p>\n<h2 class=\"wp-block-heading\">The dawn of the unique emotional solution<\/h2>\n<p>Breaking expectations is what creates impact. Our brains are wired to notice what surprises us \u2014 not what we\u2019ve been trained to expect.<\/p>\n<p>That instinct lives in the <a target=\"_blank\" href=\"https:\/\/qbi.uq.edu.au\/brain\/brain-anatomy\/limbic-system\" rel=\"noopener\">limbic system<\/a>, the part of the brain that makes split-second decisions about what matters and what doesn\u2019t. It doesn\u2019t process logic. It responds to emotion.<\/p>\n<p>Your carefully crafted product benefit? It\u2019s competing with thoughts like how my kid did in school today, whether that comment from a friend was actually a joke and why the dog\u2019s been quiet for too long. Logic doesn\u2019t stand a chance against real life.<\/p>\n<p>The limbic system either opens the door to more information when something triggers emotion, or it shuts it just as quickly when a message feels too wordy, too irrelevant or too rational. It\u2019s not rejecting your product \u2014 it\u2019s protecting your sanity.<\/p>\n<p>Many marketers assume consumers will find their products as interesting as they do. That\u2019s like walking up to someone at a bar and reciting your r\u00e9sum\u00e9: \u201cI\u2019m so unique \u2014 Ivy League degree, gold watch, the works.\u201d Nobody\u2019s impressed.<\/p>\n<p>You don\u2019t earn attention by being expected. And it\u2019s not just that people don\u2019t care. They don\u2019t have the time to decide whether they should.<\/p>\n<p><strong><em>Dig deeper: <a target=\"_blank\" href=\"https:\/\/martech.org\/3-must-follow-marketing-copy-rules-to-win-your-prospects-trust\/\" rel=\"noopener\">3 must-follow marketing copy rules to win your prospects\u2019 trust<\/a><\/em><\/strong><\/p>\n<h2 class=\"wp-block-heading\">How to be unexpected<\/h2>\n<p>Unexpected moments are memorable because they break assumed patterns. They get noticed and remembered. There are three ways to do it:\u00a0<\/p>\n<ul class=\"wp-block-list\">\n<li>What you say.<\/li>\n<li>What you do.<\/li>\n<li>What you solve.<\/li>\n<\/ul>\n<h3 class=\"wp-block-heading\">What you say<\/h3>\n<p>A story about a blind man in a park shows the power of saying something differently. He sits on a blanket with an empty coffee can and a sign that reads, \u201cBlind. Please help.\u201d\u00a0<\/p>\n<p>A young woman walks by, picks up the sign and writes on the other side. When she returns later, his cup is full. Her new message read: \u201cIt\u2019s a beautiful day, and I can\u2019t see it.\u201d\u00a0<\/p>\n<p>Same situation, new framing. A few unexpected words changed how people felt, not just what they saw. That\u2019s the power of saying things in a way that creates emotion and connection.<\/p>\n<h3 class=\"wp-block-heading\">What you do<\/h3>\n<p>A few years ago, a <a target=\"_blank\" href=\"https:\/\/adage.com\/creativity\/work\/ford-accessibility-mat\/955276\/\" rel=\"noopener\">short online film<\/a> from Ford Brazil appeared in my feed. It began with a simple insight: about 7% of Brazil\u2019s 46 million people live with disabilities, and outdated sidewalks make daily life harder.<\/p>\n<p>Ford found a way to help. They developed a cargo mat that could double as a wheelchair ramp \u2014 a small innovation that created a meaningful difference.<\/p>\n<p>Millions of ad dollars couldn\u2019t match the emotional impact of that simple act. It didn\u2019t just say Ford cared. It proved it.<\/p>\n<h3 class=\"wp-block-heading\">What you solve<\/h3>\n<p>In India, Ariel laundry detergent learned that 79% of people still believed washing clothes was a woman\u2019s job. The brand stopped talking about whiter whites and started asking a more important question: \u201cWhy are we still expecting women to do all the laundry?\u201d<\/p>\n<p>The campaign, \u201c<a target=\"_blank\" href=\"https:\/\/youtu.be\/LqlrTGd1Imw?si=uNGv688AM0E0ePEx\" rel=\"noopener\">Share the Load<\/a>,\u201d drove sales up 76% and changed the conversation about gender roles in one of the most crowded categories in the world.<\/p>\n<p>What was Ariel\u2019s unique selling proposition? I couldn\u2019t tell you. But its unique emotional solution was clear: Let\u2019s start changing the story around laundry and gender roles.<\/p>\n<p>They didn\u2019t beg for attention or discuss product features. They flipped the script \u2014 the Opposite George move \u2014 and solved a problem their customers cared about.<\/p>\n<h2 class=\"wp-block-heading\">The takeaway<\/h2>\n<p>Anything that makes an impact \u2014 big or small \u2014 does so because it surprises us. It breaks through the limbic system\u2019s defenses and earns attention.<\/p>\n<p>In an age where AI will surface solutions faster than ever, brand meaning will matter more than brand claims.<\/p>\n<ul class=\"wp-block-list\">\n<li>Find problems that sit just beyond your product or category.<\/li>\n<li>Advocate for them in what you say.<\/li>\n<li>Act on them in what you do.<\/li>\n<li>Solve them in ways your customers will appreciate.<\/li>\n<\/ul>\n<p>That\u2019s how you take your brand from ignored to irreplaceable.<\/p>\n<p><strong><em>Dig deeper: <a target=\"_blank\" href=\"https:\/\/martech.org\/7-ways-to-boost-customers-emotional-connection-and-loyalty-with-your-brand\/\" rel=\"noopener\">7 ways to boost customers\u2019 emotional connection and loyalty with your brand<\/a><\/em><\/strong><\/p>\n<p><!-- START INLINE FORM --><\/p>\n<div class=\"nl-inline-form border py-2 px-1 my-2\">\n<div class=\"row align-items-center justify-content-center nl-inline-container\">\n<div class=\"col-12 pb-1\">\n<p class=\"inline-form-text text-center mb-0\">Fuel up with free marketing insights.<\/p>\n<\/div>\n<div class=\"col-12 col-lg-auto pb-2 pb-lg-0\">\n<p class=\"inline-form-text text-center mb-0\">Email:<\/p>\n<\/div>\n<div class=\"col-12 col-lg-8 pe-lg-0\">\n<div class=\"form-nl-inline\"><\/div>\n<\/div>\n<div class=\"col-12 col-lg-auto\">\n<p class=\"text-center mb-0\"><a class=\"nl-terms\" href=\"https:\/\/martech.org\/terms-of-service\/\" target=\"_blank\" aria-label=\"opens in a new tab\">See terms.<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<p><!-- END INLINE FORM --><\/p>\n<p>The post <a href=\"https:\/\/martech.org\/the-problem-with-selling-what-makes-you-unique\/\">What to do now that unique isn\u2019t unique anymore<\/a> appeared first on <a href=\"https:\/\/martech.org\/\">MarTech<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Marketers are trained to look for what makes their brand different \u2014 to find the rational reason someone should choose them over everyone else. But what if that instinct is no longer working? In the \u201890s sitcom \u201cSeinfeld,\u201d Jerry\u2019s friend George Costanza reaches that same kind of breaking point. Nothing in his life is going &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/attentionmedia.io\/?p=10491\" class=\"more-link\">Read more<span class=\"screen-reader-text\"> &#8220;What to do now that unique isn\u2019t unique anymore&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-10491","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"featured_media_urls":{"thumbnail":["https:\/\/martech.org\/wp-content\/uploads\/2025\/10\/big-generic-boxes-on-shelves-labled-new-improved-and-a-colorful-one-says-SOAP-different-standing-out-800x450.png",0,0,false],"medium":["https:\/\/martech.org\/wp-content\/uploads\/2025\/10\/big-generic-boxes-on-shelves-labled-new-improved-and-a-colorful-one-says-SOAP-different-standing-out-800x450.png",0,0,false],"medium_large":["https:\/\/martech.org\/wp-content\/uploads\/2025\/10\/big-generic-boxes-on-shelves-labled-new-improved-and-a-colorful-one-says-SOAP-different-standing-out-800x450.png",0,0,false],"large":["https:\/\/martech.org\/wp-content\/uploads\/2025\/10\/big-generic-boxes-on-shelves-labled-new-improved-and-a-colorful-one-says-SOAP-different-standing-out-800x450.png",0,0,false],"1536x1536":["https:\/\/martech.org\/wp-content\/uploads\/2025\/10\/big-generic-boxes-on-shelves-labled-new-improved-and-a-colorful-one-says-SOAP-different-standing-out-800x450.png",0,0,false],"2048x2048":["https:\/\/martech.org\/wp-content\/uploads\/2025\/10\/big-generic-boxes-on-shelves-labled-new-improved-and-a-colorful-one-says-SOAP-different-standing-out-800x450.png",0,0,false],"inspiro-featured-image":["https:\/\/martech.org\/wp-content\/uploads\/2025\/10\/big-generic-boxes-on-shelves-labled-new-improved-and-a-colorful-one-says-SOAP-different-standing-out-800x450.png",0,0,false],"inspiro-loop":["https:\/\/martech.org\/wp-content\/uploads\/2025\/10\/big-generic-boxes-on-shelves-labled-new-improved-and-a-colorful-one-says-SOAP-different-standing-out-800x450.png",0,0,false],"inspiro-loop@2x":["https:\/\/martech.org\/wp-content\/uploads\/2025\/10\/big-generic-boxes-on-shelves-labled-new-improved-and-a-colorful-one-says-SOAP-different-standing-out-800x450.png",0,0,false],"portfolio_item-thumbnail":["https:\/\/martech.org\/wp-content\/uploads\/2025\/10\/big-generic-boxes-on-shelves-labled-new-improved-and-a-colorful-one-says-SOAP-different-standing-out-800x450.png",0,0,false],"portfolio_item-thumbnail@2x":["https:\/\/martech.org\/wp-content\/uploads\/2025\/10\/big-generic-boxes-on-shelves-labled-new-improved-and-a-colorful-one-says-SOAP-different-standing-out-800x450.png",0,0,false],"portfolio_item-masonry":["https:\/\/martech.org\/wp-content\/uploads\/2025\/10\/big-generic-boxes-on-shelves-labled-new-improved-and-a-colorful-one-says-SOAP-different-standing-out-800x450.png",0,0,false],"portfolio_item-masonry@2x":["https:\/\/martech.org\/wp-content\/uploads\/2025\/10\/big-generic-boxes-on-shelves-labled-new-improved-and-a-colorful-one-says-SOAP-different-standing-out-800x450.png",0,0,false],"portfolio_item-thumbnail_cinema":["https:\/\/martech.org\/wp-content\/uploads\/2025\/10\/big-generic-boxes-on-shelves-labled-new-improved-and-a-colorful-one-says-SOAP-different-standing-out-800x450.png",0,0,false],"portfolio_item-thumbnail_portrait":["https:\/\/martech.org\/wp-content\/uploads\/2025\/10\/big-generic-boxes-on-shelves-labled-new-improved-and-a-colorful-one-says-SOAP-different-standing-out-800x450.png",0,0,false],"portfolio_item-thumbnail_portrait@2x":["https:\/\/martech.org\/wp-content\/uploads\/2025\/10\/big-generic-boxes-on-shelves-labled-new-improved-and-a-colorful-one-says-SOAP-different-standing-out-800x450.png",0,0,false],"portfolio_item-thumbnail_square":["https:\/\/martech.org\/wp-content\/uploads\/2025\/10\/big-generic-boxes-on-shelves-labled-new-improved-and-a-colorful-one-says-SOAP-different-standing-out-800x450.png",0,0,false]},"_links":{"self":[{"href":"https:\/\/attentionmedia.io\/index.php?rest_route=\/wp\/v2\/posts\/10491","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/attentionmedia.io\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/attentionmedia.io\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/attentionmedia.io\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/attentionmedia.io\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=10491"}],"version-history":[{"count":0,"href":"https:\/\/attentionmedia.io\/index.php?rest_route=\/wp\/v2\/posts\/10491\/revisions"}],"wp:attachment":[{"href":"https:\/\/attentionmedia.io\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=10491"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/attentionmedia.io\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=10491"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/attentionmedia.io\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=10491"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}