{"id":10564,"date":"2025-11-14T18:01:26","date_gmt":"2025-11-15T00:01:26","guid":{"rendered":"https:\/\/attentionmedia.io\/?p=10564"},"modified":"2025-11-14T18:01:26","modified_gmt":"2025-11-15T00:01:26","slug":"the-quiet-positioning-mistakes-that-kill-growth","status":"publish","type":"post","link":"https:\/\/attentionmedia.io\/?p=10564","title":{"rendered":"The quiet positioning mistakes that kill growth"},"content":{"rendered":"<div><img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"452\" src=\"https:\/\/martech.org\/wp-content\/uploads\/2025\/11\/People-trying-to-reach-each-other-across-a-broken-bridge.png\" class=\"attachment-large size-large wp-post-image\" alt=\"\" \/><\/div>\n<p>Many teams position around what sounds compelling instead of what\u2019s true. It works for a moment \u2014 demos spike and early reactions look positive. However, the gap between the pitch and the product is always evident during onboarding. That gap is where credibility breaks.<\/p>\n<p>A chocolate ad struck me as funny \u2014 and not in the good could-go-viral way. It claimed a piece of chocolate could make women instantly more attracted to men. It even showed videos of women eating it and becoming flirtatious. The copy warned that it contained oxylurexin, a concentrated form of oxytocin so powerful that the FDA was forcing them to stop sales permanently, so act fast.<\/p>\n<p>The FDA never reviewed oxylurexin. And although the company claims to offer a 60-day money-back guarantee, I doubt the funds will be forthcoming. It was all a cleverly marketed scam. This one ad is everything that\u2019s wrong with marketing today.<\/p>\n<h2 class=\"wp-block-heading\">The danger of selling what you can\u2019t deliver<\/h2>\n<p>The chocolate scam follows advice I hear constantly from marketing coaches and thought leader wannabes. \u201cSell what sells. Build demand first. You can build the deliverable later.\u201d In other words, cash now, product later.<\/p>\n<p>It\u2019s short-term thinking at its worst. At first, it looks like it\u2019s working \u2014 more demo requests, better focus group scores and a CEO who loves how bold it sounds. But you\u2019re playing with gasoline next to a propane tank and you\u2019re holding a lit match. It will all come back to haunt you.<\/p>\n<p>You\u2019re creating high customer churn by promising something you don\u2019t know how to and likely can\u2019t deliver and you\u2019re destroying your brand reputation in the process. Those customers who walk away don\u2019t do so quietly. They tell their network, which makes them more sensitive to anything that even resembles a scam.<\/p>\n<p><strong><em>Dig deeper: <a target=\"_blank\" href=\"https:\/\/martech.org\/if-your-value-prop-sounds-like-everyone-elses-youve-already-lost\/\" rel=\"noopener\">If your value prop sounds like everyone else\u2019s, you\u2019ve already lost<\/a><\/em><\/strong><\/p>\n<p>I see this pattern constantly. A company positions its platform as \u201cAI-powered sales intelligence that identifies your best opportunities.\u201d What they actually deliver is a database with basic scoring \u2014 useful, but requiring significant analyst time to extract value.<\/p>\n<p>Sales doesn\u2019t clarify because, if you squint, it could work that way. Customers sign up expecting automation \u2014 but get disappointed. Within three to six months, they leave and tell everyone.<\/p>\n<p>These companies rarely break the eight-figure mark. When they do, it\u2019s because the founding team has personally muscled every deal or because customers are trapped in annual contracts, marking calendar days until they can escape.<\/p>\n<h2 class=\"wp-block-heading\">Positioning that works<\/h2>\n<p>The solution is simple. Marketing, sales and product rely on each other the same way your heart, lungs and liver do. In the body, these organs constantly send and receive chemical signals, adjusting and responding to the needs of each other. But I don\u2019t see anything similar happening inside most companies.<\/p>\n<p>I see the opposite. Somewhere between 50 and 100 employees, those signals stop being transmitted or received. It\u2019s not malicious. People get busy and slip into survival mode. Marketing stops listening to product. Product treats sales\u2019 customer feedback as an annoyance to deal with later, if at all. Sales promises whatever it takes to close the deal, leaving product to clean up the mess. The fix has four parts.<\/p>\n<h3 class=\"wp-block-heading\">Listen and respond<\/h3>\n<p>This sounds obvious until you look back and realize it\u2019s been months since:<\/p>\n<ul class=\"wp-block-list\">\n<li>Sales and marketing sat in on a product roadmap conversation.<\/li>\n<li>Product joined a sales call to hear what prospects are actually looking for.<\/li>\n<li>Sales brought customer delivery issues back to marketing to adjust messaging.<\/li>\n<\/ul>\n<p>The companies that learn to listen and respond \u2014 and treat it as a nonnegotiable part of the culture, done reliably every month or quarter at scale \u2014 are the ones that get positioning right in the long term.<\/p>\n<h3 class=\"wp-block-heading\">Map your positioning to the buyer\u2019s journey<\/h3>\n<p>Recognizing bad positioning isn\u2019t enough. You have to replace it with positioning that meets customers in the time and place most likely to trigger a purchase. That\u2019s why mapping your message to the buyer\u2019s journey matters. While everyone frames the journey a little differently, I find <a target=\"_blank\" href=\"https:\/\/www.linkedin.com\/in\/bobmoesta\" rel=\"noopener\">Bob Moesta<\/a>\u2019s definition to be the best for long-term thinking.<\/p>\n<p>It begins with a moment of struggle when the customer realizes their current solution no longer solves the problem. That first thought leads to passive looking, where customers have their radar up but aren\u2019t investing time, money or energy into finding a replacement.\u00a0<\/p>\n<p>When the solution fails again, they move into active looking, culminating in a deciding phase where they weigh tradeoffs. After they choose, they move into onboarding, where expectations and reality must align or the customer will churn. The final phase is where the customer consistently chooses you over alternatives.<\/p>\n<p><strong><em>Dig deeper: <a target=\"_blank\" href=\"https:\/\/martech.org\/if-it-tells-the-right-story-brand-fuels-demand\/\" rel=\"noopener\">If it tells the right story, brand fuels demand<\/a><\/em><\/strong><\/p>\n<p>Effective positioning meets customers where they are and shows them you understand their pain and can solve it with such clarity that they\u2019d say, \u201cThat\u2019s exactly what I\u2019m dealing with.\u201d<\/p>\n<p>The struggling moment gives you the what. The active looking phase shows you the where. The tradeoffs customers weigh reveal how to frame your solution against alternatives. These are all core components of strong positioning.<\/p>\n<h3 class=\"wp-block-heading\">Offer customers proof, not promises<\/h3>\n<p>In a world where people are selling chocolate that claims it will make women instantly attracted to you, people no longer respond to \u201ctrust us.\u201d Neither do the three carefully curated case studies on your website. They\u2019re looking for social proof en masse.<\/p>\n<p>Your positioning needs to be backed by substantial, verifiable evidence, such as dozens of case studies or hundreds of user-generated reviews or testimonials. Even customer logos matter because they signal that you\u2019re serving the market at scale, not just a handful of early believers.<\/p>\n<p>As companies shift from early adopters to the mass market, buying psychology changes completely. Early adopters will take a leap of faith \u2014 that\u2019s what makes them early adopters. However, mass market customers want a well-worn path that dozens, if not hundreds, of others have walked successfully before them.<\/p>\n<h3 class=\"wp-block-heading\">Define the positioning floor<\/h3>\n<p>There\u2019s a simple internal rule teams can adopt that has an outsized impact: the positioning floor. It\u2019s a commitment to undersell and overdeliver every time by never promising more than a set percentage of what the product can deliver today. That might mean:<\/p>\n<ul class=\"wp-block-list\">\n<li>Saving surprise-and-delight features for onboarding.<\/li>\n<li>Positioning around the minimum time saved.<\/li>\n<li>Making claims that hold true for 80% of customers in their first 30 days.<\/li>\n<\/ul>\n<p>The positioning floor protects brand credibility and lets you expand upward as the product evolves. It also forces marketing and product into a constant feedback loop. Any time marketing tiptoes near that edge, product knows where to build next.<\/p>\n<p><strong><em>Dig deeper: <a target=\"_blank\" href=\"https:\/\/martech.org\/3-gtm-principles-to-help-emerging-products-gain-traction\/\" rel=\"noopener\">3 GTM principles to help emerging products gain traction<\/a><\/em><\/strong><\/p>\n<h2 class=\"wp-block-heading\">What disciplined positioning makes possible<\/h2>\n<p>Look at how Dropbox positioned itself during its growth phase. It didn\u2019t promise \u201crevolutionary cloud storage that will transform how teams collaborate.\u201d It positioned around \u201cyour stuff, anywhere\u201d \u2014 a simple, almost boring promise. But it was backed by millions of users who could vouch for exactly that experience. The positioning was so specific and proven that it instantly passed everyone\u2019s scam radar.<\/p>\n<p>That\u2019s the power of positioning built on a solid floor. Dropbox knew what it could deliver to every user, every time. It positioned to that, delivered consistently and let the exceeding expectations turn customers into advocates, then used that advocacy to scale quickly.<\/p>\n<p>The companies that last don\u2019t position for what sells in the demo. They position for what they can reliably deliver at scale. It feels less exciting in the pitch deck. But it builds the one thing that actually compounds over time \u2014 trust.<\/p>\n<p><!-- START INLINE FORM --><\/p>\n<div class=\"nl-inline-form border py-2 px-1 my-2\">\n<div class=\"row align-items-center justify-content-center nl-inline-container\">\n<div class=\"col-12 pb-1\">\n<p class=\"inline-form-text text-center mb-0\">Fuel up with free marketing insights.<\/p>\n<\/div>\n<div class=\"col-12 col-lg-auto pb-2 pb-lg-0\">\n<p class=\"inline-form-text text-center mb-0\">Email:<\/p>\n<\/div>\n<div class=\"col-12 col-lg-8 pe-lg-0\">\n<div class=\"form-nl-inline\"><\/div>\n<\/div>\n<div class=\"col-12 col-lg-auto\">\n<p class=\"text-center mb-0\"><a class=\"nl-terms\" href=\"https:\/\/martech.org\/terms-of-service\/\" target=\"_blank\" aria-label=\"opens in a new tab\">See terms.<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<p><!-- END INLINE FORM --><\/p>\n<p>The post <a href=\"https:\/\/martech.org\/the-quiet-positioning-mistakes-that-kill-growth\/\">The quiet positioning mistakes that kill growth<\/a> appeared first on <a href=\"https:\/\/martech.org\/\">MarTech<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Many teams position around what sounds compelling instead of what\u2019s true. It works for a moment \u2014 demos spike and early reactions look positive. However, the gap between the pitch and the product is always evident during onboarding. That gap is where credibility breaks. A chocolate ad struck me as funny \u2014 and not in &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/attentionmedia.io\/?p=10564\" class=\"more-link\">Read more<span class=\"screen-reader-text\"> &#8220;The quiet positioning mistakes that kill growth&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-10564","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"featured_media_urls":{"thumbnail":["https:\/\/martech.org\/wp-content\/uploads\/2025\/11\/People-trying-to-reach-each-other-across-a-broken-bridge.png",0,0,false],"medium":["https:\/\/martech.org\/wp-content\/uploads\/2025\/11\/People-trying-to-reach-each-other-across-a-broken-bridge.png",0,0,false],"medium_large":["https:\/\/martech.org\/wp-content\/uploads\/2025\/11\/People-trying-to-reach-each-other-across-a-broken-bridge.png",0,0,false],"large":["https:\/\/martech.org\/wp-content\/uploads\/2025\/11\/People-trying-to-reach-each-other-across-a-broken-bridge.png",0,0,false],"1536x1536":["https:\/\/martech.org\/wp-content\/uploads\/2025\/11\/People-trying-to-reach-each-other-across-a-broken-bridge.png",0,0,false],"2048x2048":["https:\/\/martech.org\/wp-content\/uploads\/2025\/11\/People-trying-to-reach-each-other-across-a-broken-bridge.png",0,0,false],"inspiro-featured-image":["https:\/\/martech.org\/wp-content\/uploads\/2025\/11\/People-trying-to-reach-each-other-across-a-broken-bridge.png",0,0,false],"inspiro-loop":["https:\/\/martech.org\/wp-content\/uploads\/2025\/11\/People-trying-to-reach-each-other-across-a-broken-bridge.png",0,0,false],"inspiro-loop@2x":["https:\/\/martech.org\/wp-content\/uploads\/2025\/11\/People-trying-to-reach-each-other-across-a-broken-bridge.png",0,0,false],"portfolio_item-thumbnail":["https:\/\/martech.org\/wp-content\/uploads\/2025\/11\/People-trying-to-reach-each-other-across-a-broken-bridge.png",0,0,false],"portfolio_item-thumbnail@2x":["https:\/\/martech.org\/wp-content\/uploads\/2025\/11\/People-trying-to-reach-each-other-across-a-broken-bridge.png",0,0,false],"portfolio_item-masonry":["https:\/\/martech.org\/wp-content\/uploads\/2025\/11\/People-trying-to-reach-each-other-across-a-broken-bridge.png",0,0,false],"portfolio_item-masonry@2x":["https:\/\/martech.org\/wp-content\/uploads\/2025\/11\/People-trying-to-reach-each-other-across-a-broken-bridge.png",0,0,false],"portfolio_item-thumbnail_cinema":["https:\/\/martech.org\/wp-content\/uploads\/2025\/11\/People-trying-to-reach-each-other-across-a-broken-bridge.png",0,0,false],"portfolio_item-thumbnail_portrait":["https:\/\/martech.org\/wp-content\/uploads\/2025\/11\/People-trying-to-reach-each-other-across-a-broken-bridge.png",0,0,false],"portfolio_item-thumbnail_portrait@2x":["https:\/\/martech.org\/wp-content\/uploads\/2025\/11\/People-trying-to-reach-each-other-across-a-broken-bridge.png",0,0,false],"portfolio_item-thumbnail_square":["https:\/\/martech.org\/wp-content\/uploads\/2025\/11\/People-trying-to-reach-each-other-across-a-broken-bridge.png",0,0,false]},"_links":{"self":[{"href":"https:\/\/attentionmedia.io\/index.php?rest_route=\/wp\/v2\/posts\/10564","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/attentionmedia.io\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/attentionmedia.io\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/attentionmedia.io\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/attentionmedia.io\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=10564"}],"version-history":[{"count":0,"href":"https:\/\/attentionmedia.io\/index.php?rest_route=\/wp\/v2\/posts\/10564\/revisions"}],"wp:attachment":[{"href":"https:\/\/attentionmedia.io\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=10564"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/attentionmedia.io\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=10564"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/attentionmedia.io\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=10564"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}