{"id":11059,"date":"2026-05-20T18:48:01","date_gmt":"2026-05-21T00:48:01","guid":{"rendered":"https:\/\/attentionmedia.io\/?p=11059"},"modified":"2026-05-20T18:48:01","modified_gmt":"2026-05-21T00:48:01","slug":"whats-the-future-of-ai-and-rcs-in-mobile-messaging","status":"publish","type":"post","link":"https:\/\/attentionmedia.io\/?p=11059","title":{"rendered":"What\u2019s the future of AI and RCS in mobile messaging?"},"content":{"rendered":"<div><img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"450\" src=\"https:\/\/martech.org\/wp-content\/uploads\/2026\/05\/S03E019-Eric-Miao-landscape-cover-800x450.png\" class=\"attachment-large size-large wp-post-image\" alt=\"Eric Miao on Conversations with MarTech.\" \/><\/div>\n<div aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<p>Are consumers at a breaking point with email and text message marketing? In this episode of Conversations with Martech, we sit down with Eric Miao, chief strategy officer at Attentive, to discuss the evolving landscape of mobile communications.<\/p>\n<p>Eric and I dive into how brands can move past the \u201cquantity over quality\u201d era of spam and leverage AI-driven personalization to build genuine customer loyalty.\u00a0<\/p>\n<p>Discover why RCS (rich communication services) is becoming a game-changer for branded, engaging, and trusted messaging, and learn about the technical \u201ctightrope\u201d brands must walk with Apple and Google\u2019s new \u201cunknown sender\u201d filters.<\/p>\n<h3 class=\"wp-block-heading\">Episode guide<\/h3>\n<p>\u2018<strong>00:00:<\/strong> <a href=\"http:\/\/%3Ciframe%20width=%22560%22%20height=%22315%22%20src=%22https\/\/www.youtube.com\/embed\/Xg1eg7YTgfE?si=r_Y6j3yHc79rD7i_&amp;start=4%22%20title=%22YouTube%20video%20player%22%20frameborder=%220%22%20allow=%22accelerometer;%20autoplay;%20clipboard-write;%20encrypted-media;%20gyroscope;%20picture-in-picture;%20web-share%22%20referrerpolicy=%22strict-origin-when-cross-origin%22%20allowfullscreen%3E%3C\/iframe%3E\">Introduction<\/a><br \/><strong>01:09:<\/strong> <a href=\"http:\/\/%3Ciframe%20width=%22560%22%20height=%22315%22%20src=%22https\/\/www.youtube.com\/embed\/Xg1eg7YTgfE?si=r_Y6j3yHc79rD7i_&amp;start=69%22%20title=%22YouTube%20video%20player%22%20frameborder=%220%22%20allow=%22accelerometer;%20autoplay;%20clipboard-write;%20encrypted-media;%20gyroscope;%20picture-in-picture;%20web-share%22%20referrerpolicy=%22strict-origin-when-cross-origin%22%20allowfullscreen%3E%3C\/iframe%3E\">Meet Eric Miao<\/a><br \/><strong>01:28:<\/strong> <a href=\"http:\/\/%3Ciframe%20width=%22560%22%20height=%22315%22%20src=%22https\/\/www.youtube.com\/embed\/Xg1eg7YTgfE?si=r_Y6j3yHc79rD7i_&amp;start=88%22%20title=%22YouTube%20video%20player%22%20frameborder=%220%22%20allow=%22accelerometer;%20autoplay;%20clipboard-write;%20encrypted-media;%20gyroscope;%20picture-in-picture;%20web-share%22%20referrerpolicy=%22strict-origin-when-cross-origin%22%20allowfullscreen%3E%3C\/iframe%3E\">Are there too many messages for consumers?<\/a><br \/><strong>04:04:<\/strong> <a href=\"http:\/\/%3Ciframe%20width=%22560%22%20height=%22315%22%20src=%22https\/\/www.youtube.com\/embed\/Xg1eg7YTgfE?si=r_Y6j3yHc79rD7i_&amp;start=244%22%20title=%22YouTube%20video%20player%22%20frameborder=%220%22%20allow=%22accelerometer;%20autoplay;%20clipboard-write;%20encrypted-media;%20gyroscope;%20picture-in-picture;%20web-share%22%20referrerpolicy=%22strict-origin-when-cross-origin%22%20allowfullscreen%3E%3C\/iframe%3E\">What is the current state of RCS?<\/a><br \/><strong>09:30: <\/strong><a href=\"http:\/\/%3Ciframe%20width=%22560%22%20height=%22315%22%20src=%22https\/\/www.youtube.com\/embed\/Xg1eg7YTgfE?si=r_Y6j3yHc79rD7i_&amp;start=570%22%20title=%22YouTube%20video%20player%22%20frameborder=%220%22%20allow=%22accelerometer;%20autoplay;%20clipboard-write;%20encrypted-media;%20gyroscope;%20picture-in-picture;%20web-share%22%20referrerpolicy=%22strict-origin-when-cross-origin%22%20allowfullscreen%3E%3C\/iframe%3E\">What is the ultimate messaging experience for users?<\/a><br \/><strong>14:13: <\/strong><a href=\"http:\/\/%3Ciframe%20width=%22560%22%20height=%22315%22%20src=%22https\/\/www.youtube.com\/embed\/Xg1eg7YTgfE?si=r_Y6j3yHc79rD7i_&amp;start=853%22%20title=%22YouTube%20video%20player%22%20frameborder=%220%22%20allow=%22accelerometer;%20autoplay;%20clipboard-write;%20encrypted-media;%20gyroscope;%20picture-in-picture;%20web-share%22%20referrerpolicy=%22strict-origin-when-cross-origin%22%20allowfullscreen%3E%3C\/iframe%3E\">What to expect for messaging in the year ahead?<\/a><\/p>\n<p><!--\nPaste this into a WordPress \"Custom HTML\" block.\n--><\/p>\n<section class=\"cwt-follow-box\" aria-labelledby=\"cwt-follow-heading\">\n<h2>Follow Conversations with MarTech on:<\/h2>\n<div class=\"cwt-row\">\n    <!-- Conversations with MarTech logo --><br \/>\n    <a class=\"cwt-brand\" href=\"https:\/\/martech.org\/topic\/conversations-with-martech\/\" aria-label=\"Conversations with MarTech home\" title=\"MarTech.org\"><br \/>\n      <img decoding=\"async\" src=\"https:\/\/martech.org\/wp-content\/uploads\/2025\/01\/1023BF8E-41B2-45E8-8701-19F74F955D89.png\" alt=\"Conversations with MarTech\" loading=\"lazy\" \/><br \/>\n    <\/a>\n<p>    <!-- Platform icons\/links --><\/p>\n<nav class=\"cwt-platforms\" aria-label=\"Podcast platforms\">\n      <a class=\"brand-icon\" href=\"https:\/\/martechpodcastseries.buzzsprout.com\/\" target=\"_blank\" rel=\"noopener\" aria-label=\"Listen on Buzzsprout\" title=\"Buzzsprout\"><br 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href=\"https:\/\/music.amazon.com\/podcasts\/19d68d57-a1f9-4b97-bf8a-2804e1f110be\/conversations-with-martech\" target=\"_blank\" rel=\"noopener\" aria-label=\"Listen on Amazon Music\" title=\"Amazon Music\"><br \/>\n        <img decoding=\"async\" src=\"https:\/\/martech.org\/wp-content\/uploads\/2025\/09\/AMAZON-MUSIC.png\" alt=\"Amazon Music\" loading=\"lazy\" \/><br \/>\n      <\/a><\/p>\n<p>      <a class=\"brand-icon\" href=\"https:\/\/open.spotify.com\/show\/7vykzeMrvrFV7gfJVrI7Oa\" target=\"_blank\" rel=\"noopener\" aria-label=\"Listen on Spotify\" title=\"Spotify\"><br \/>\n        <img decoding=\"async\" src=\"https:\/\/martech.org\/wp-content\/uploads\/2025\/09\/spotify-logo-1.png\" alt=\"Spotify\" loading=\"lazy\" \/><br \/>\n      <\/a><br \/>\n    <\/p><\/nav>\n<\/div>\n<\/section>\n<p>The post <a href=\"https:\/\/martech.org\/whats-the-future-of-ai-and-rcs-in-mobile-messaging\/\">What\u2019s the future of AI and RCS in mobile messaging?<\/a> appeared first on <a href=\"https:\/\/martech.org\/\">MarTech<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Are consumers at a breaking point with email and text message marketing? In this episode of Conversations with Martech, we sit down with Eric Miao, chief strategy officer at Attentive, to discuss the evolving landscape of mobile communications. Eric and I dive into how brands can move past the \u201cquantity over quality\u201d era of spam &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/attentionmedia.io\/?p=11059\" class=\"more-link\">Read more<span class=\"screen-reader-text\"> &#8220;What\u2019s the future of AI and RCS in mobile messaging?&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-11059","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"featured_media_urls":{"thumbnail":["https:\/\/martech.org\/wp-content\/uploads\/2026\/05\/xg1eg7ytgfe.jpg",0,0,false],"medium":["https:\/\/martech.org\/wp-content\/uploads\/2026\/05\/xg1eg7ytgfe.jpg",0,0,false],"medium_large":["https:\/\/martech.org\/wp-content\/uploads\/2026\/05\/xg1eg7ytgfe.jpg",0,0,false],"large":["https:\/\/martech.org\/wp-content\/uploads\/2026\/05\/xg1eg7ytgfe.jpg",0,0,false],"1536x1536":["https:\/\/martech.org\/wp-content\/uploads\/2026\/05\/xg1eg7ytgfe.jpg",0,0,false],"2048x2048":["https:\/\/martech.org\/wp-content\/uploads\/2026\/05\/xg1eg7ytgfe.jpg",0,0,false],"inspiro-featured-image":["https:\/\/martech.org\/wp-content\/uploads\/2026\/05\/xg1eg7ytgfe.jpg",0,0,false],"inspiro-loop":["https:\/\/martech.org\/wp-content\/uploads\/2026\/05\/xg1eg7ytgfe.jpg",0,0,false],"inspiro-loop@2x":["https:\/\/martech.org\/wp-content\/uploads\/2026\/05\/xg1eg7ytgfe.jpg",0,0,false],"portfolio_item-thumbnail":["https:\/\/martech.org\/wp-content\/uploads\/2026\/05\/xg1eg7ytgfe.jpg",0,0,false],"portfolio_item-thumbnail@2x":["https:\/\/martech.org\/wp-content\/uploads\/2026\/05\/xg1eg7ytgfe.jpg",0,0,false],"portfolio_item-masonry":["https:\/\/martech.org\/wp-content\/uploads\/2026\/05\/xg1eg7ytgfe.jpg",0,0,false],"portfolio_item-masonry@2x":["https:\/\/martech.org\/wp-content\/uploads\/2026\/05\/xg1eg7ytgfe.jpg",0,0,false],"portfolio_item-thumbnail_cinema":["https:\/\/martech.org\/wp-content\/uploads\/2026\/05\/xg1eg7ytgfe.jpg",0,0,false],"portfolio_item-thumbnail_portrait":["https:\/\/martech.org\/wp-content\/uploads\/2026\/05\/xg1eg7ytgfe.jpg",0,0,false],"portfolio_item-thumbnail_portrait@2x":["https:\/\/martech.org\/wp-content\/uploads\/2026\/05\/xg1eg7ytgfe.jpg",0,0,false],"portfolio_item-thumbnail_square":["https:\/\/martech.org\/wp-content\/uploads\/2026\/05\/xg1eg7ytgfe.jpg",0,0,false]},"_links":{"self":[{"href":"https:\/\/attentionmedia.io\/index.php?rest_route=\/wp\/v2\/posts\/11059","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/attentionmedia.io\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/attentionmedia.io\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/attentionmedia.io\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/attentionmedia.io\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=11059"}],"version-history":[{"count":0,"href":"https:\/\/attentionmedia.io\/index.php?rest_route=\/wp\/v2\/posts\/11059\/revisions"}],"wp:attachment":[{"href":"https:\/\/attentionmedia.io\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=11059"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/attentionmedia.io\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=11059"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/attentionmedia.io\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=11059"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}