{"id":11175,"date":"2026-07-09T07:50:12","date_gmt":"2026-07-09T13:50:12","guid":{"rendered":"https:\/\/attentionmedia.io\/?p=11175"},"modified":"2026-07-09T07:50:12","modified_gmt":"2026-07-09T13:50:12","slug":"youre-using-ai-to-scale-the-wrong-part-of-gtm","status":"publish","type":"post","link":"https:\/\/attentionmedia.io\/?p=11175","title":{"rendered":"You\u2019re using AI to scale the wrong part of GTM"},"content":{"rendered":"<div><img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"450\" src=\"https:\/\/martech.org\/wp-content\/uploads\/2015\/02\/wrong-way-error-mistake-direction-ss-1920-800x450.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"\" \/><\/div>\n<p class=\"wp-block-paragraph\">AI has taken over go-to-market, and that\u2019s not hyperbole.<\/p>\n<p class=\"wp-block-paragraph\">In <a href=\"https:\/\/www.salesforce.com\/news\/stories\/state-of-sales-report-announcement-2026\/\" target=\"_blank\" rel=\"noopener\">Salesforce\u2019s 2026 State of Sales report<\/a>, 87% of sales organizations said they now use some form of AI for prospecting, forecasting, lead scoring, or drafting emails. More than half use it specifically to prospect. Marketing isn\u2019t far behind. Open your inbox, and you can feel it: The volume, polish, and personalization are up.<\/p>\n<p class=\"wp-block-paragraph\">I\u2019m not here to tell you AI is bad. I use it every day. It\u2019s the most important thing to happen to our profession in a decade. But we\u2019re being lazy with it.<\/p>\n<p class=\"wp-block-paragraph\">We\u2019ve pointed all this incredible technology at one goal: Do more, faster. Send more emails. Build more lists. Spin up more variations of the same nurture. We use AI to scale our go-to-market volume and, in the process, quietly automate the humanity right out of it.<\/p>\n<p class=\"wp-block-paragraph\">The person who pays for that is the buyer. They\u2019re sitting under a growing mountain of automated, personalized-sounding yet instantly forgettable slop. They learned to ignore all of it.<\/p>\n<p class=\"wp-block-paragraph\">The pendulum is about to swing hard the other way. Back to relationships. Back to actually knowing the people we sell to. The teams that win won\u2019t automate every part of the GTM process. They\u2019ll use AI to scale the right parts of the process so humans can do the parts that actually matter. Here\u2019s why 1-1 ABM is the model for getting there.<\/p>\n<p><a href=\"https:\/\/www.semrush.com\/enterprise\/seo\/?utm_campaign=ic_mt_0101enterprise&amp;utm_source=martech.org&amp;utm_medium=referral\" target=\"_blank\"><\/a><\/p>\n<div>\n<div>\n<div class=\"headline-responsive\">\n        10X your SEO with <span>Semrush for Enterprise<\/span>.\n      <\/div>\n<p>\n        The world\u2019s most powerful SEO platform, purpose-built for Enterprise.\n      <\/p>\n<\/div>\n<div>\n      <span>Request demo<\/span>\n    <\/div>\n<\/div>\n<p>    <\/p>\n<h2 class=\"wp-block-heading\">We automated the volume and forgot the point<\/h2>\n<p class=\"wp-block-paragraph\">The channels we\u2019re flooding with AI are the ones buyers have already tuned out. 6sense\u2019s 2025 Buyer Experience Report, a study of nearly 4,000 B2B buyers, found that unsolicited SDR and BDR outreach plays a minimal role when buyers first engage.<\/p>\n<p class=\"wp-block-paragraph\">Buyers initiate roughly 80% of first conversations themselves, and they do it on their own timeline, after they\u2019ve already done their homework.<\/p>\n<p class=\"wp-block-paragraph\">Now layer AI on top. Salesforce frames the real problem as a capacity gap: The average seller now spends only about 40% of the week actually selling, with the rest lost to admin and manual research.<\/p>\n<p class=\"wp-block-paragraph\">What\u2019s the industry\u2019s answer? Hand the channel to AI and run the volume up. Fifty-five percent of sales pros already use AI to prospect, and another 38% plan to. We\u2019re pumping more output into the exact place buyers already stopped looking.<\/p>\n<p class=\"wp-block-paragraph\">The personalization doesn\u2019t save us because, at scale, it stops being personalization. It becomes a pattern.<\/p>\n<p class=\"wp-block-paragraph\">Every buyer alive can now spot the shape of an AI-written opener in half a second. It\u2019s the \u201cI saw the great work you\u2019re doing at [Company],\u201d the manufactured compliment, the pivot to a calendar link. The more we generate, the faster people learn to delete on sight.<\/p>\n<p class=\"wp-block-paragraph\">That\u2019s the trap. We measured success by how much we could produce. The buyer measures it by whether any of it was worth their attention. Those two scoreboards have never been further apart.<\/p>\n<h2 class=\"wp-block-heading\">Relationships still decide the deal, and the data is brutal<\/h2>\n<p class=\"wp-block-paragraph\">If volume doesn\u2019t move buyers, what does? The same 6sense research is the clearest answer I\u2019ve seen, and it should be tattooed on every GTM leader\u2019s wall:<\/p>\n<ul class=\"wp-block-list\">\n<li>95% of the time, the winning vendor was on the buyer\u2019s Day One shortlist, chosen before any active \u201ccampaign\u201d reached them.<\/li>\n<li>In 85% of successful purchases, the buyer had prior direct experience with the vendor they chose.<\/li>\n<li>75% of buyers say they personally know sellers at the vendors they evaluate.<\/li>\n<\/ul>\n<p class=\"wp-block-paragraph\">Read those again. The deal is decided before the first conversation. It\u2019s decided by familiarity, reputation, and prior experience. By relationships. Not by who sent the most emails last quarter.<\/p>\n<p class=\"wp-block-paragraph\">This is what the \u201cautomate everything\u201d crowd keeps missing: AI is accelerating the swing back to humans, not away from them.<\/p>\n<p class=\"wp-block-paragraph\">In a <a href=\"https:\/\/www.gartner.com\/en\/newsroom\/press-releases\/2026-05-20-gartner-survey-finds-sixty-nine-percent-of-b-two-b-buyers-turn-to-sales-reps-to-validate-ai-generated-insights\" target=\"_blank\" rel=\"noopener\">Gartner survey presented in May<\/a>, 69% of B2B buyers said they prefer to validate AI-generated insights with a human sales rep at the moments that matter. Buyers will happily let a machine help them research. They still want a person they trust to tell them it\u2019s true.<\/p>\n<p class=\"wp-block-paragraph\">You can\u2019t automate your way onto that Day One shortlist with volume. You earn your way onto it slowly, with trust built over time, through genuinely useful content, real conversations, and being a name a buyer already respects when the need finally surfaces.<\/p>\n<p class=\"wp-block-paragraph\">This relationship building is what AI slop actively works against. Every forgettable, automated touch doesn\u2019t just fail to build the relationship. It chips away at one. It teaches the buyer that you\u2019re noise, and noise never makes the shortlist.<\/p>\n<h2 class=\"wp-block-heading\">What 1-1 ABM actually is (and what it isn\u2019t)<\/h2>\n<p class=\"wp-block-paragraph\">In account-based work, you generally operate across three tiers:<\/p>\n<ul class=\"wp-block-list\">\n<li><strong>1:Many:<\/strong> Broad reach across a wide account set.<\/li>\n<li><strong>1:Few:<\/strong> Clustered by segment or use case.<\/li>\n<li><strong>1:1:<\/strong> Bespoke, highest-touch, aimed at a small number of your most important accounts.<\/li>\n<\/ul>\n<p class=\"wp-block-paragraph\">1-1 ABM is the top of that pyramid. It\u2019s the fewest accounts and the deepest level of care. This tier is all about account plans, real research, custom messaging, and human-to-human engagement with the actual buying group.<\/p>\n<p class=\"wp-block-paragraph\">By design, 1:1 ABM is the opposite of scale. It costs the most per account and returns the most when you do it right because it\u2019s the only motion that consistently builds the kind of relationship the 6sense data says decides deals.<\/p>\n<p class=\"wp-block-paragraph\">People hear \u201cAI plus ABM,\u201d and their first instinct is to make 1-1 cheaper and automate it until it becomes 1-many wearing a 1-1 mask. They generate a thousand \u201cpersonalized\u201d emails and call it account-based.<\/p>\n<p class=\"wp-block-paragraph\">That\u2019s not 1-1 ABM. That\u2019s slop with better merge fields. It kills the one thing that made the motion worth running. The opportunity with AI isn\u2019t to make 1-1 cheaper. It\u2019s to make 1-1 possible at more than a handful of accounts without gutting what makes it work.<\/p>\n<h2 class=\"wp-block-heading\">The reframe: Scale the prep, not the pitch<\/h2>\n<p class=\"wp-block-paragraph\">Every 1-1 play has two halves. The first is the prep: research, signal-gathering, enrichment, prioritization, prediction, and the first rough drafts. It\u2019s heavy, slow, unglamorous work. It\u2019s also exactly the kind of work machines are built for.<\/p>\n<p class=\"wp-block-paragraph\">The second half is the relationship: developing a point of view, telling a story, understanding what this specific person actually cares about, creating a genuine human connection, and deciding to put your name on something and hit send. This is the work machines do poorly, and where buyers notice the absence of a human touch.<\/p>\n<p class=\"wp-block-paragraph\">Our industry\u2019s default instinct is to automate the second half and generate the message. That\u2019s the wrong strategy.<\/p>\n<p class=\"wp-block-paragraph\">Automate the first half so completely that your people have the time and context to be more human in the second half. <a href=\"https:\/\/www.salesforce.com\/news\/stories\/state-of-sales-report-announcement-2026\/\" target=\"_blank\" rel=\"noopener\">Salesforce\u2019s own data<\/a> points to this: Sellers expect AI agents to cut prospect research time by 34% and email drafting time by 36%. Take the research win every single time.<\/p>\n<p class=\"wp-block-paragraph\">Use AI to buy back hours. Then spend those hours on the relationship.<\/p>\n<h2 class=\"wp-block-heading\">What to hand the machine<\/h2>\n<p class=\"wp-block-paragraph\">This is where AI earns its keep in a 1-1 motion. Point it at the prep:<\/p>\n<ul class=\"wp-block-list\">\n<li><strong>Research at scale:<\/strong> Deep research on an account or a person that used to take an analyst half a day now takes minutes. Distill information about company strategy, leadership priorities, recent moves, and your customers (the actual human across the table).<\/li>\n<li><strong>Signal synthesis:<\/strong> Pull intent, news, hiring, funding, product usage, and earnings commentary into a single, readable account brief.<\/li>\n<li><strong>Enrichment and data hygiene:<\/strong> Make sure the plumbing works properly. Clean up records, complete buying groups, and check for accurate contacts.<\/li>\n<li><strong>Prioritization:<\/strong> Of all your accounts, which small set genuinely deserves 1-1 attention right now? Let the model rank propensity so your scarce human time lands where it counts.<\/li>\n<li><strong>Prediction and next-best action:<\/strong> What\u2019s the most relevant move for this account at this moment? Use AI to suggest. Use a human to decide.<\/li>\n<\/ul>\n<p class=\"wp-block-paragraph\">A <a href=\"https:\/\/pipeline.zoominfo.com\/sales\/state-of-ai-sales-marketing-2025\" target=\"_blank\" rel=\"noopener\">ZoomInfo survey of more than 1,000 GTM professionals<\/a> found AI users saving an average of 12 hours a week. That\u2019s the prize. Not \u201cwe sent more.\u201d It\u2019s \u201cwe gave our best people their time back.\u201d But the whole strategy hinges on how you use those 12 hours.<\/p>\n<h2 class=\"wp-block-heading\">What stays human\u00a0\u00a0<\/h2>\n<p class=\"wp-block-paragraph\">Hand the machine the prep. Keep these for yourself:<\/p>\n<ul class=\"wp-block-list\">\n<li><strong>The idea and the point of view:<\/strong> AI remixes what exists. It doesn\u2019t have a take.<\/li>\n<li><strong>The story:<\/strong> The thing that makes a buyer feel understood instead of processed.<\/li>\n<li><strong>The judgment:<\/strong> What does this buyer actually care about, which is different from what your template assumes they care about?<\/li>\n<li><strong>The relationship itself:<\/strong> You can\u2019t outsource trust.<\/li>\n<li><strong>The send:<\/strong> A human looks at the output and decides, \u201cThis is good enough to carry my name.\u201d<\/li>\n<\/ul>\n<p class=\"wp-block-paragraph\">Here\u2019s a simple gut check for any AI-assisted touch before it goes out: If you\u2019d be embarrassed for the buyer to know a bot wrote it, don\u2019t send it. That one test will quietly kill most of the slop your team is about to produce.<\/p>\n<h2 class=\"wp-block-heading\">What the saved hours are actually for<\/h2>\n<p class=\"wp-block-paragraph\">You\u2019ve handed the prep to the machine and bought back the time. Now it\u2019s time for the part most teams never get to, because they spend the savings sending more: Use those hours to learn something real about a specific human, and then do something real about it.<\/p>\n<p class=\"wp-block-paragraph\">This is what I\u2019ve started calling signal-based experiences, and it\u2019s the sharpest version of 1-1 I know. The machine does the deep research, and a human reads it for what actually matters: the off-work signal.<\/p>\n<p class=\"wp-block-paragraph\">The buyer who coaches a youth soccer team. The one who\u2019s quietly obsessed with single-origin coffee. The one who ran their first trail marathon last fall. Build one genuinely thoughtful, real-world moment around that signal, then earn a conversation with it.<\/p>\n<p class=\"wp-block-paragraph\">There\u2019s a discipline to this, and it\u2019s where most personalization fails:<\/p>\n<ul class=\"wp-block-list\">\n<li><strong>Routine, not one-off:<\/strong> You\u2019re looking for something a person actually does repeatedly, not a hobby they mentioned once.<\/li>\n<li><strong>Two sources, not one:<\/strong> If you can\u2019t verify a signal in at least two independent places, you don\u2019t act on it. Guessing on a signal is how you end up looking weird.<\/li>\n<li><strong>A thoughtful friend, not surveillance:<\/strong> The bar is simple: It should feel like a friend who knows you planned it well. The moment the buyer feels like they\u2019re being watched, you\u2019ve lost.<\/li>\n<\/ul>\n<p class=\"wp-block-paragraph\">Get it right, and the buyer\u2019s reaction isn\u2019t to delete. It\u2019s \u201cWow, how did you know that about me?\u201d<\/p>\n<p class=\"wp-block-paragraph\">That question is the whole game. It\u2019s the sound of a relationship starting and the exact thing no volume play can manufacture. It\u2019s also not coincidentally what buyers tell Gartner they want: a human who actually understood them, not a machine that processed them.<\/p>\n<h2 class=\"wp-block-heading\">How to make 1-1 ABM work<\/h2>\n<p class=\"wp-block-paragraph\">In one recent 1-1 signal-based experience, 30 carefully chosen contacts turned into 11 booked meetings and $1.3 million in pipeline in 40 days, off a 53% open rate, a 37% lead-to-meeting rate, and a 66% meeting-to-opportunity rate. Not from sending more, but from sending low volume to the right people, with something worth their attention.<\/p>\n<p class=\"wp-block-paragraph\">1-1 is the bet I\u2019m making at the twelfth agency for our enterprise clients. We let AI handle the prep and the plumbing, and protect human time for the relationship and the message. We scale the boring half so you can go deep on the half that builds trust.<\/p>\n<div class=\"wp-block-image\">\n<figure data-wp-context='{\"imageId\":\"6a4f96e614aaf\"}' data-wp-interactive=\"core\/image\" data-wp-key=\"6a4f96e614aaf\" class=\"aligncenter size-full wp-lightbox-container\"><img decoding=\"async\" width=\"2048\" height=\"1264\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/martech.org\/wp-content\/uploads\/2026\/07\/image-7.png\" alt=\"\" class=\"wp-image-410914\" \/><button class=\"lightbox-trigger\" type=\"button\" data-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on--click=\"actions.showLightbox\" data-wp-style--right=\"state.thisImage.buttonRight\" data-wp-style--top=\"state.thisImage.buttonTop\">\n<p>\t\t<\/p><\/button><\/figure>\n<\/div>\n<h2 class=\"wp-block-heading\">The solution isn\u2019t more automation, but better-aimed automation<\/h2>\n<p class=\"wp-block-paragraph\">AI isn\u2019t the problem. How we\u2019ve aimed it is.<\/p>\n<p class=\"wp-block-paragraph\">We pointed the most powerful tool our profession has ever had at \u201cdo more,\u201d when we should\u2019ve pointed it at \u201cmatter more.\u201d The future of go-to-market isn\u2019t more automation. It\u2019s better-aimed automation, using machines to buy back time and attention, than spending every minute of it being unmistakably human.<\/p>\n<p class=\"wp-block-paragraph\">The buyer is practically begging for it. They\u2019ve told us, with their silence and their delete key, that volume doesn\u2019t move them, and relationships do. The pendulum is already swinging back toward relationship marketing and relationship selling.<\/p>\n<p class=\"wp-block-paragraph\">The only real question is whether you\u2019re early or late.<\/p>\n<p>The post <a href=\"https:\/\/martech.org\/youre-using-ai-to-scale-the-wrong-part-of-gtm\/\">You\u2019re using AI to scale the wrong part of GTM<\/a> appeared first on <a href=\"https:\/\/martech.org\/\">MarTech<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>AI has taken over go-to-market, and that\u2019s not hyperbole. In Salesforce\u2019s 2026 State of Sales report, 87% of sales organizations said they now use some form of AI for prospecting, forecasting, lead scoring, or drafting emails. More than half use it specifically to prospect. Marketing isn\u2019t far behind. Open your inbox, and you can feel &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/attentionmedia.io\/?p=11175\" class=\"more-link\">Read more<span class=\"screen-reader-text\"> &#8220;You\u2019re using AI to scale the wrong part of GTM&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-11175","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"featured_media_urls":{"thumbnail":["https:\/\/martech.org\/wp-content\/uploads\/2026\/07\/image-7.png",0,0,false],"medium":["https:\/\/martech.org\/wp-content\/uploads\/2026\/07\/image-7.png",0,0,false],"medium_large":["https:\/\/martech.org\/wp-content\/uploads\/2026\/07\/image-7.png",0,0,false],"large":["https:\/\/martech.org\/wp-content\/uploads\/2026\/07\/image-7.png",0,0,false],"1536x1536":["https:\/\/martech.org\/wp-content\/uploads\/2026\/07\/image-7.png",0,0,false],"2048x2048":["https:\/\/martech.org\/wp-content\/uploads\/2026\/07\/image-7.png",0,0,false],"inspiro-featured-image":["https:\/\/martech.org\/wp-content\/uploads\/2026\/07\/image-7.png",0,0,false],"inspiro-loop":["https:\/\/martech.org\/wp-content\/uploads\/2026\/07\/image-7.png",0,0,false],"inspiro-loop@2x":["https:\/\/martech.org\/wp-content\/uploads\/2026\/07\/image-7.png",0,0,false],"portfolio_item-thumbnail":["https:\/\/martech.org\/wp-content\/uploads\/2026\/07\/image-7.png",0,0,false],"portfolio_item-thumbnail@2x":["https:\/\/martech.org\/wp-content\/uploads\/2026\/07\/image-7.png",0,0,false],"portfolio_item-masonry":["https:\/\/martech.org\/wp-content\/uploads\/2026\/07\/image-7.png",0,0,false],"portfolio_item-masonry@2x":["https:\/\/martech.org\/wp-content\/uploads\/2026\/07\/image-7.png",0,0,false],"portfolio_item-thumbnail_cinema":["https:\/\/martech.org\/wp-content\/uploads\/2026\/07\/image-7.png",0,0,false],"portfolio_item-thumbnail_portrait":["https:\/\/martech.org\/wp-content\/uploads\/2026\/07\/image-7.png",0,0,false],"portfolio_item-thumbnail_portrait@2x":["https:\/\/martech.org\/wp-content\/uploads\/2026\/07\/image-7.png",0,0,false],"portfolio_item-thumbnail_square":["https:\/\/martech.org\/wp-content\/uploads\/2026\/07\/image-7.png",0,0,false]},"_links":{"self":[{"href":"https:\/\/attentionmedia.io\/index.php?rest_route=\/wp\/v2\/posts\/11175","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/attentionmedia.io\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/attentionmedia.io\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/attentionmedia.io\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/attentionmedia.io\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=11175"}],"version-history":[{"count":0,"href":"https:\/\/attentionmedia.io\/index.php?rest_route=\/wp\/v2\/posts\/11175\/revisions"}],"wp:attachment":[{"href":"https:\/\/attentionmedia.io\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=11175"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/attentionmedia.io\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=11175"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/attentionmedia.io\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=11175"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}