{"id":11205,"date":"2026-07-21T08:03:22","date_gmt":"2026-07-21T14:03:22","guid":{"rendered":"https:\/\/attentionmedia.io\/?p=11205"},"modified":"2026-07-21T08:03:22","modified_gmt":"2026-07-21T14:03:22","slug":"your-best-practices-may-already-be-outdated","status":"publish","type":"post","link":"https:\/\/attentionmedia.io\/?p=11205","title":{"rendered":"Your best practices may already be outdated"},"content":{"rendered":"<div><img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"450\" src=\"https:\/\/martech.org\/wp-content\/uploads\/2026\/07\/outdated-strategy-capability-800x450.png\" class=\"attachment-large size-large wp-post-image\" alt=\"a business professional uses a sextant in the middle of a futuristic city filled with AI assistants, autonomous delivery drones, holographic navigation markers, and intelligent digital displays.\" \/><\/div>\n<p class=\"wp-block-paragraph\">AI is forcing marketers to question decades of accepted best practices because the assumptions those practices were built on are changing, according to new research.<\/p>\n<p class=\"wp-block-paragraph\">A paper by Prof. Rajan Varadarajan of the Mays Business School at Texas A&amp;M University, published in \u201cMarketing Strategy Journal,\u201d says AI is changing how decisions are made on both sides of the marketplace. Companies are delegating marketing decisions to AI systems, while buyers are using AI to research vendors, compare products, and make purchase recommendations. Decisions once made solely by humans are more likely to be human-AI collaborations.<\/p>\n<p class=\"wp-block-paragraph\">This is \u201cknowledge decay.\u201d That\u2019s when marketing knowledge becomes less useful because the environment it was designed for no longer works the same way. AI accelerates that by changing how information is created, evaluated, and used throughout the buying process.<\/p>\n<h2 class=\"wp-block-heading\">Your strategy isn\u2019t expiring. Your playbook is.<\/h2>\n<p class=\"wp-block-paragraph\">The paper draws an important distinction between marketing principles and marketing tactics.<\/p>\n<p class=\"wp-block-paragraph\">Some ideas survive major technological shifts because they\u2019re rooted in human behavior. Customers still want solutions to problems. Brands still need to differentiate themselves. Trust still matters.<\/p>\n<p class=\"wp-block-paragraph\">The tactics built on those principles are another story.<\/p>\n<p class=\"wp-block-paragraph\">Take SEO. For years, marketers optimized pages around how people searched Google. Now they also have to think about how AI systems retrieve, interpret, and summarize information. Or consider the traditional B2B buying journey, where marketers assumed prospects would visit a website, download content, attend a webinar, and eventually talk with sales. If AI agents increasingly research products before a human ever reaches a vendor\u2019s site, that familiar journey starts to look less universal.<\/p>\n<p class=\"wp-block-paragraph\">The paper describes those enduring ideas as conceptual knowledge and the playbooks built on them as instrumental knowledge. The first often survives technological change. The second has a shorter shelf life because it depends on how markets function at a given moment.<\/p>\n<h2 class=\"wp-block-heading\">Four questions for marketers<\/h2>\n<p class=\"wp-block-paragraph\">The report says marketers need to be asking these four questions:<\/p>\n<ul class=\"wp-block-list\">\n<li>\u201cWho is your customer?\u201d<\/li>\n<li>\u201cWhat is your customer?\u201d<\/li>\n<li>\u201cWho is the marketing decision-maker?\u201d<\/li>\n<li>\u201cWhat is the marketing decision-maker?\u201d<\/li>\n<\/ul>\n<p class=\"wp-block-paragraph\">These are a stress test for marketing assumptions. They let you test whether what you think still matches how customers buy.\u00a0<\/p>\n<p class=\"wp-block-paragraph\">Consider an SEO strategy built around earning clicks to your website. If a buyer gets an AI-generated comparison before ever visiting your site, does that strategy still measure success the right way? With B2B lead generation, if an AI agent researches vendors, builds a shortlist, and recommends products before a human enters the buying process, is the buyer journey still the one your funnel assumes?<\/p>\n<p class=\"wp-block-paragraph\">The same exercise applies across marketing. Every framework rests on assumptions about who gathers information, who evaluates options, and who makes decisions. As AI takes on more of those roles, marketers need to ask whether those assumptions still fit the market they\u2019re trying to reach.<\/p>\n<p class=\"wp-block-paragraph\">If a strategy assumes prospects research products, compare vendors, or evaluate marketing messages themselves, it may no longer reflect reality. Likewise, if campaign planning assumes marketers make every targeting, budgeting, or creative decision, it may overlook AI\u2019s growing role in execution.<\/p>\n<p class=\"wp-block-paragraph\">The point isn\u2019t that people disappear from the process. It\u2019s that AI influences decisions that marketing frameworks have traditionally treated as entirely human. The report suggests revisiting those assumptions before revising the tactics built on them.<\/p>\n<p><a href=\"https:\/\/www.semrush.com\/enterprise\/seo\/?utm_campaign=ic_mt_0101enterprise&amp;utm_source=martech.org&amp;utm_medium=referral\" target=\"_blank\"><\/a><\/p>\n<div>\n<div>\n<div class=\"headline-responsive\">\n        10X your SEO with <span>Semrush for Enterprise<\/span>.\n      <\/div>\n<p>\n        The world\u2019s most powerful SEO platform, purpose-built for Enterprise.\n      <\/p>\n<\/div>\n<div>\n      <span>Request demo<\/span>\n    <\/div>\n<\/div>\n<p>    <\/p>\n<h2 class=\"wp-block-heading\">The new competitive advantage<\/h2>\n<p class=\"wp-block-paragraph\">The paper compares AI with earlier shifts such as the internet, ecommerce, and social media, each of which forced marketers to rethink accepted practices. The difference is that AI is changing both marketing execution and purchasing behavior simultaneously, shortening what the authors call the \u201cknowledge relevance lifespan\u201d of many accepted practices.<\/p>\n<p class=\"wp-block-paragraph\">For marketers, the lesson isn\u2019t to throw out everything they\u2019ve learned. It\u2019s to become more skeptical of assumptions that once seemed permanent. The next competitive advantage may come less from adopting the newest AI tool than from recognizing when yesterday\u2019s best practice no longer describes how customers actually buy.<\/p>\n<p class=\"wp-block-paragraph\"><em>\u201cDawn of the AI era in marketing strategy and twilight of the conglomerates era in corporate strategy: Knowledge decay, knowledge relevance lifespan and new knowledge creation<\/em>,\u201d<em> by Prof. <\/em> <em>Rajan Varadarajan, University Distinguished Professor and Regents Professor of the Mays Business School, Texas A&amp;M University,<\/em> <em>can be <a href=\"https:\/\/www.sciencedirect.com\/science\/article\/pii\/S2950308626000050\" target=\"_blank\" rel=\"noopener\">downloaded here<\/a>. (No registration required)<\/em><\/p>\n<p class=\"wp-block-paragraph\">\n<\/p><p>The post <a href=\"https:\/\/martech.org\/your-best-practices-may-already-be-outdated\/\">Your best practices may already be outdated<\/a> appeared first on <a href=\"https:\/\/martech.org\/\">MarTech<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>AI is forcing marketers to question decades of accepted best practices because the assumptions those practices were built on are changing, according to new research. A paper by Prof. Rajan Varadarajan of the Mays Business School at Texas A&amp;M University, published in \u201cMarketing Strategy Journal,\u201d says AI is changing how decisions are made on both &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/attentionmedia.io\/?p=11205\" class=\"more-link\">Read more<span class=\"screen-reader-text\"> &#8220;Your best practices may already be outdated&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-11205","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"featured_media_urls":{"thumbnail":["https:\/\/martech.org\/wp-content\/uploads\/2026\/07\/outdated-strategy-capability-800x450.png",0,0,false],"medium":["https:\/\/martech.org\/wp-content\/uploads\/2026\/07\/outdated-strategy-capability-800x450.png",0,0,false],"medium_large":["https:\/\/martech.org\/wp-content\/uploads\/2026\/07\/outdated-strategy-capability-800x450.png",0,0,false],"large":["https:\/\/martech.org\/wp-content\/uploads\/2026\/07\/outdated-strategy-capability-800x450.png",0,0,false],"1536x1536":["https:\/\/martech.org\/wp-content\/uploads\/2026\/07\/outdated-strategy-capability-800x450.png",0,0,false],"2048x2048":["https:\/\/martech.org\/wp-content\/uploads\/2026\/07\/outdated-strategy-capability-800x450.png",0,0,false],"inspiro-featured-image":["https:\/\/martech.org\/wp-content\/uploads\/2026\/07\/outdated-strategy-capability-800x450.png",0,0,false],"inspiro-loop":["https:\/\/martech.org\/wp-content\/uploads\/2026\/07\/outdated-strategy-capability-800x450.png",0,0,false],"inspiro-loop@2x":["https:\/\/martech.org\/wp-content\/uploads\/2026\/07\/outdated-strategy-capability-800x450.png",0,0,false],"portfolio_item-thumbnail":["https:\/\/martech.org\/wp-content\/uploads\/2026\/07\/outdated-strategy-capability-800x450.png",0,0,false],"portfolio_item-thumbnail@2x":["https:\/\/martech.org\/wp-content\/uploads\/2026\/07\/outdated-strategy-capability-800x450.png",0,0,false],"portfolio_item-masonry":["https:\/\/martech.org\/wp-content\/uploads\/2026\/07\/outdated-strategy-capability-800x450.png",0,0,false],"portfolio_item-masonry@2x":["https:\/\/martech.org\/wp-content\/uploads\/2026\/07\/outdated-strategy-capability-800x450.png",0,0,false],"portfolio_item-thumbnail_cinema":["https:\/\/martech.org\/wp-content\/uploads\/2026\/07\/outdated-strategy-capability-800x450.png",0,0,false],"portfolio_item-thumbnail_portrait":["https:\/\/martech.org\/wp-content\/uploads\/2026\/07\/outdated-strategy-capability-800x450.png",0,0,false],"portfolio_item-thumbnail_portrait@2x":["https:\/\/martech.org\/wp-content\/uploads\/2026\/07\/outdated-strategy-capability-800x450.png",0,0,false],"portfolio_item-thumbnail_square":["https:\/\/martech.org\/wp-content\/uploads\/2026\/07\/outdated-strategy-capability-800x450.png",0,0,false]},"_links":{"self":[{"href":"https:\/\/attentionmedia.io\/index.php?rest_route=\/wp\/v2\/posts\/11205","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/attentionmedia.io\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/attentionmedia.io\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/attentionmedia.io\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/attentionmedia.io\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=11205"}],"version-history":[{"count":0,"href":"https:\/\/attentionmedia.io\/index.php?rest_route=\/wp\/v2\/posts\/11205\/revisions"}],"wp:attachment":[{"href":"https:\/\/attentionmedia.io\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=11205"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/attentionmedia.io\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=11205"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/attentionmedia.io\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=11205"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}