The 5 levels of AI decision control every marketing team needs

The 5 levels of AI decision control every marketing team needs

We are all asking a similar question right now: How much AI should we use? Should AI decide a multimillion-dollar ad budget? Probably not without human oversight. Should it micro-adjust bids in real time? Absolutely. Treating a simple chatbot the same way we treat a complex, generative campaign-planning engine invites failure. We risk degrading strategy, …

Why choosing a marketing automation platform is harder than it looks

Why choosing a marketing automation platform is harder than it looks

Technology has made it easier to move faster, especially with the surge of AI-powered tools promising near-magical results. But choosing the right solution for a specific task or campaign — particularly a marketing automation platform — has never been more complicated. There are thousands of tools on the market, many offering overlapping capabilities and similar …

Cvent buys Goldcast to create event and video marketing platform

Cvent buys Goldcast to create event and video marketing platform

Cvent is expanding its event technology footprint by acquiring Goldcast, a video and AI‑driven event content platform used by B2B marketers. The deal brings together Cvent’s large-scale enterprise capabilities and event management expertise with Goldcast’s ability to turn live event moments into ready-to-use video assets and engagement insights across channels. In a blog post, Goldcast’s …

The customer funnel is gone, and trust is the new moat

The customer funnel is gone, and trust is the new moat

As AI agents collapse the consumer funnel and mediate more decisions, brands must strengthen the distinctly human moats — loyalty, trust, community, ecosystems of convenience and meaningful human care. Consumers no longer need 20 tabs, comparison tools or nights spent researching. Increasingly, all they need is a prompt — “book me the best option,” “find a …