Agentic commerce is here, and consumers want it to help find deals

Agentic commerce is here, and consumers want it to help find deals

MarTechCharts regularly highlights data of interest to marketers and marketing operations professionals. Source: Klaviyo’s Global AI Shopping Index. Click to enlarge. AI is already disrupting online shopping and it will continue to do so, according to a report by Klaviyo. Klaviyo’s Global AI Shopping Index (registration required), declares AI to be at the center of …

Building AI agents that move from conversation to conversion

Building AI agents that move from conversation to conversion

As enterprises race to operationalize AI, the focus is shifting from experimentation to execution — and that means building AI agents that deliver measurable value. But what does a high-performing agent actually look like in practice? For organizations exploring vertical AI applications, the next challenge is designing, deploying and scaling agents that are not only …

Smarter reporting, AI enhancements lead HubSpot’s September 2025 updates

Smarter reporting, AI enhancements lead HubSpot’s September 2025 updates

If HubSpot’s August 2025 update was the fireworks show, September is the cleanup crew: tidy, practical and exactly what your teams need to move faster with fewer mistakes. This month’s highlights bring long-requested reporting, better guardrails for data and a handful of AI boosts that remove drudgery without adding complexity. Below are the 14 updates …