Your technical debt is crushing your bottom line

Your technical debt is crushing your bottom line

Did you know technical debt costs global enterprises approximately $400 million annually? It’s a staggering amount of money, and that debt arises from — among other things —  a cultural resistance to change or budgetary limitations, which lead organizations to add new applications rather than replacing outdated systems.  Technical debt can accumulate practically anywhere in …

GPC compliance must be a legal priority for U.S. marketers

GPC compliance must be a legal priority for U.S. marketers

This article was co-authored with Lucas Walshe, digital analytics consultant at fifty-five. Privacy is becoming increasingly important in the U.S. With more than 20 states now enforcing privacy laws, companies face a patchwork of regulatory requirements, further complicated by limited case law and formal guidance. However, the state leading the way — California — has …

Why we’re measuring creative ROI too narrowly

Why we’re measuring creative ROI too narrowly

Marketing organizations have never had more visibility into performance. Dashboards track campaigns in real time, attribution models connect touchpoints to revenue and project management systems quantify output, timelines and cost efficiency with precision. Yet when it comes to creative work, measurement often narrows instead of expands. Creative teams are typically evaluated by throughput — how …

Customers want dialogue, and marketers cannot keep up

Customers want dialogue, and marketers cannot keep up

Eighty-three percent of marketers say customers expect two-way conversations. Yet 69% admit they struggle to respond quickly to inquiries. That gap may be the most critical signal in Salesforce’s latest State of Marketing report. The AI revolution in marketing is already operational. Nearly 4,500 marketers surveyed globally confirm that expectations are rising faster than most …

Email retention after Gmail’s ‘Manage Subscriptions’ rollout

Email retention after Gmail’s ‘Manage Subscriptions’ rollout

When Gmail rolled out a new “Manage Subscriptions” feature last summer, we knew it would make an impact, particularly for brands that didn’t lean into segmentation and automated journeys and instead peppered users with frequent messaging that lacked personalization. Six months in, the impact is deeper than we expected. Unsubscribe rates are up an average …

How to future-proof your AI stack with data governance

How to future-proof your AI stack with data governance

In MarTech’s “MarTechBot explains it all” feature, we pose a marketing question to our very own MarTechBot, which is trained on the MarTech website archives and has access to the broader internet. Question: How should B2B organizations architect data governance and consent models to support full‑funnel AI applications across marketing and sales systems? MarTechBot’s answer: …