How shaping AI buying can boost B2B CMO strategic influence

How shaping AI buying can boost B2B CMO strategic influence

Most organizations treat AI as a productivity upgrade. The real leverage is in how evaluation criteria are encoded into systems that increasingly shape vendor selection. As B2B buying becomes machine-mediated, CMOs have an opportunity to shape how AI evaluates vendors — and elevate marketing’s strategic influence in the process. B2B buyers are increasingly using AI …

How B2B marketers can prepare for AI agents that do the buying

How B2B marketers can prepare for AI agents that do the buying

In MarTech’s “MarTechBot explains it all” feature, we pose a marketing question to our very own MarTechBot, which is trained on the MarTech website archives and has access to the broader internet. Question: As AI agents become more capable of comparing products and aiding purchase decisions, how should B2B vendors optimize content and structured data …

Organic search is fundamentally disrupted. Here’s what to do about it. by Brightspot

Organic search is fundamentally disrupted. Here’s what to do about it. by Brightspot

If your organic traffic is down but impressions are up, AI is likely citing your content without sending clicks. If both are down, you’re being ignored. Either way, the search behavior your marketing strategy was built on has changed, and waiting for traffic to rebound isn’t a strategy. This is the reality you’re facing in …

AI speeds up CX, but alignment still decides success

AI speeds up CX, but alignment still decides success

AI has quickly moved to the center of customer experience strategy. Many organizations now see predictive models, AI-driven personalization and unified data platforms as the long-awaited answer to persistent CX challenges. AI introduces real new capabilities. But before we assume it fundamentally changes customer experience, it helps to separate what’s truly new from what remains …

Salesforce and HubSpot reshape partner programs for the AI era

Salesforce and HubSpot reshape partner programs for the AI era

HubSpot and Salesforce both recently announced major changes to their partner programs — moves that executives say will improve quality and help partners deliver better AI-driven outcomes. But analysts and partners see something bigger: a strategic reset as both companies compete to remain central platforms in an AI-driven software stack. The changes affect how partners …