Building a martech stack that fits local business reality

Building a martech stack that fits local business reality

You’re competing against national brands with million-dollar marketing budgets. The advice you keep hearing? “Use the same tools they use.”  You sign up for tools built for enterprise operations — and suddenly you’re drowning in features you don’t need, integrations that don’t work and subscription fees that add up faster than your leads. That’s where …

What they don’t teach you about marketing at Harvard Business School: Being positionless by Optimove

What they don’t teach you about marketing at Harvard Business School: Being positionless by Optimove

What they didn’t teach you in the marketing org chart: how to win when the window is closing. Picture a marketer who sees VIPs starting to lapse on a Thursday morning. By noon, they’ve pulled the data, developed three creative variants, launched a triggered journey and measured incremental improvement. No tickets, no queues, no committees. …

Agentic commerce is here, and consumers want it to help find deals

Agentic commerce is here, and consumers want it to help find deals

MarTechCharts regularly highlights data of interest to marketers and marketing operations professionals. Source: Klaviyo’s Global AI Shopping Index. Click to enlarge. AI is already disrupting online shopping and it will continue to do so, according to a report by Klaviyo. Klaviyo’s Global AI Shopping Index (registration required), declares AI to be at the center of …

Building AI agents that move from conversation to conversion

Building AI agents that move from conversation to conversion

As enterprises race to operationalize AI, the focus is shifting from experimentation to execution — and that means building AI agents that deliver measurable value. But what does a high-performing agent actually look like in practice? For organizations exploring vertical AI applications, the next challenge is designing, deploying and scaling agents that are not only …

Smarter reporting, AI enhancements lead HubSpot’s September 2025 updates

Smarter reporting, AI enhancements lead HubSpot’s September 2025 updates

If HubSpot’s August 2025 update was the fireworks show, September is the cleanup crew: tidy, practical and exactly what your teams need to move faster with fewer mistakes. This month’s highlights bring long-requested reporting, better guardrails for data and a handful of AI boosts that remove drudgery without adding complexity. Below are the 14 updates …